About Alex Gillan
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Viewed 175
Education
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2005 - 2009
Mercer County Community College
Certificate of Fire Prevention Code Enforcement
I have successfully taken a certificate program in Fire Prevention Code Enforcement at Mercer County Community College .
Work Experience
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2023 - Present
Refined Hospitality
Event Services Houseman
Greet guests who would enter the property for an event
Communicate with the events team on special assignments
Organize all chairs, tables, table clothes in public areas
Clean and organize event space
Communicate with Banquet Director on special assignments
Replenish all supplies in banquet closets
Help take down event furniture following events
Clean up event space upon completion of events
Reorganize the event space for meetings and social events
Assist with kitchen operations in the dish pit
Communicate with Chef, Food & Beverage Management, Director of Food & Beverage -
2021 - 2023
Refined Hospitality
Bellhop Captain
Greeting guests that were staying on property both internally and externally
Communicate via landline with the front desk on special assignments
Organization of luggage closet
Deliver luggage to guests rooms
Talk with guests about onsite amenities
Give clear directions on how to navigate the area
Communicate with management on big assignments
Assist with scheduling the bellhop schedule
Assist with getting wedding accessories to the sales department
Communicate with front desk on special assignments
Utilize hotel email system on communication -
2013 - 2020
Benchmark Global Hospitality
Guest Services Agent
Greeting guests that were both internally and externally throughout their say at the hotel in New Brunswick, New Jersey. I would also keep track of a shuttle schedule that I would maintain during the day to assure guests could be dropped off at their destination that would be approximately five miles from the hotel. I would unload luggage out all vehicles in front of the hotel and bring the guest’s belongings to their meeting room, and or guest rooms. On large events, I would communicate with the management team to assure business objectives and goals would be met through each new business day. I would remain in communication with the team via handheld radio on special assignments.